General conditions

1. Identification of FIGEN AI

The company FIGEN AI is a simplified joint-stock company registered with the Nanterre Trade and Companies Register under number 939 277 752, with its registered office located at 49 rue de l'Abbé Jean Glatz, 92270 Bois-Colombes.

2. Services Offered

FIGEN AI provides professionals in heritage and finance (the “Clients”) with access to educational content and technical legal, tax, and social resources (the “Services”) through the FIGEN AI platform (the “Platform”).

3. Contractual Documents and Information on General Terms and Conditions

The contractual relationship between the Client and FIGEN AI is governed by the following documents:

  • Standard Offers (subscribed via www.figenai.com): General Terms and Conditions (accepted upon registration). Any specific conditions prevail in case of contradiction.

  • Custom Offers (signature of a Quotation):

    • The Quotation, to be accepted within 30 days, prevails in case of contradiction (most recent version).
    • The General Terms and Conditions.

These General Terms and Conditions define:

  • The terms of use of the Services
  • The respective obligations of the parties

They are accessible via a direct link at the bottom of the Platform page.

4. Conditions for Accessing the Services

I. The Client is a legal entity acting through an authorized individual.

II. The Client qualifies as a professional (individual or legal entity acting within the scope of its activity).

5. Access and Subscription Procedures for the Services

The Client can access the Services directly on the Site.

  • Standard Offers: fill out the registration form and provide the required information.
  • Custom Offers: contact FIGEN AI using the contact details in Article 1.

Registration (Standard Offers) or signing the Quotation (Custom Offers) leads to the opening of an Account allowing access to the Services with a username and password.

6. Description of the Services

6.1 The Services

  • Detailed characteristics and constraints on the Site or in the Quotation.
  • Internet connection required.
  • FIGEN AI may offer new Services.
  • Any modification of the Services requires a new subscription or a new Quotation.

6.2 Additional Services

i. Maintenance

The Client benefits from corrective and evolutionary maintenance during the duration of the Services. Limited or suspended access may occur; Mandatory updates to maintain compliance; Scheduled maintenance announced 24 hours in advance, outside business hours, for a maximum of 8 hours.

ii. Hosting

FIGEN AI ensures hosting through a professional provider on servers located in the European Union.

iii. Technical Support

Available Monday to Friday, excluding public holidays, from 8 AM to 6 PM (Paris time). Estimated response time based on the request.

7. Duration of Subscription to the Services

The Client subscribes in the form of a Subscription.

  • Standard Offers: starts on the day of subscription, initial period indicated on the Platform.
  • Custom Offers: starts on the day of signing the Quotation, initial period indicated on the Quotation.

Tacit renewal for successive periods of the same duration, unless terminated (see article "End of Services").

8. Financial Conditions of FIGEN AI

8.1 Price of the Services

Prices indicated on the Platform (Standard Offers) or in the Quotation (Custom Offers). Any initiated period is fully due. No discount in case of early termination. Promotional offers may be available. Price revision according to the article "Modification of General Terms and Conditions".

8.2 Billing and Payment Terms

Billing by Period. Payment by direct debit or credit card via the indicated provider.

8.3 Consequences in Case of Delay or Default in Payment

In case of non-payment the day after the due date:

  • Suspension of Services until full payment
  • Late interest = 3× legal rate + flat fee of €40
  • Acceleration of the term and immediate payment of amounts due

9. Intellectual Property Rights

The Platform, software, infrastructures, databases, and content are the property of FIGEN AI, protected by applicable law. Non-exclusive, personal, and non-transferable SaaS license.

The Client has a license to use the Results (elements published via the Platform) under the following terms:

  • Reproduction and fixation on any medium
  • Distribution and dissemination (free or paid)
  • Public representation (any media or network)

Restrictions (non-exhaustive list, including prohibition of illegal, hateful, pornographic, violent content, etc.). The Client agrees not to reuse the Results as input data for other AIs or