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Savings: the generational shift

The world of savings is experiencing a historic turning point.

Baby boomers are retiring in large numbers and beginning to dissave, while millennials are fully embarking on their financial journey.

This generational dynamic is profoundly transforming financial practices against the backdrop of a digital revolution. For CFOs in the financial sectors, understanding this shift is a major strategic challenge to adapt models and tap into new sources of growth.

An unprecedented transfer of wealth

We are witnessing the largest wealth transfer in history.

In the United States, about $90 trillion is expected to change hands in the coming decade, making wealthy millennials "the richest generation in history."

In France, assets worth an estimated €2 trillion are set to be passed down through imminent inheritances.

This windfall will not benefit all millennials equally.

Those who "have chosen their parents wisely" will enjoy a substantial boost, while others will have to build their savings on their own.

Paradoxically, the latter represent an opportunity: accustomed to self-education through social media and generative AI, they can become loyal and informed clients if offered the right tools.

A technological gap with strategic implications

Generations are radically distinguished by their relationship with financial tools.

According to MagnifyMoney, 75% of millennials say they are willing to use an automated financial advisor, compared to only 43% of baby boomers.

TikTok has become the primary source of stock market information for young people in the UK, while seniors remain loyal to bank branches and in-person meetings.

This digital divide is reshaping the competitive landscape.

In the United States, neobanks are competing with traditional institutions for deposits, while robo-advisors are establishing themselves in wealth management.

France is observing the same emerging signals with a few years of delay.

Values that redefine investment

Millennials are significantly incorporating ESG considerations into their investment decisions: nearly half are considering increasing their allocations to sustainable investments, compared to 27% of baby boomers.

They also demand more autonomy and control over their finances, favoring self-education and showing reluctance to blindly entrust the management of their wealth.

Contrary to stereotypes, they demonstrate financial discipline. In the United States, millennial households have seen their net worth more than double between 2019 and 2023, recording the fastest growth of any age group. They are on track to accumulate $140 trillion in assets by 2045, with an annual growth rate of +11%.

Four strategic opportunities for CFOs

  1. Integrating AI at the Heart of Financial Strategy
    The wave of robo-advisors offers a tremendous lever to scale wealth management services at a lower cost. By internalizing or partnering with fintechs, CFOs can offer user-friendly digital platforms and powerful algorithms that leverage data to refine recommendations. According to the WEF, assisted AI tools can improve access to retirement savings products through personalized nudges.

  2. Refreshing the Client Base and Stimulating Growth
    The entry of millennials into the wealth market represents a new pool to conquer. Each millennial who starts a savings plan is a long-term prospect, potentially loyal for decades. This is a rare organic growth avenue in a mature sector, provided their codes are understood: demand for transparency, responsible investing, omnichannel interaction, competitive pricing.

  3. Supporting Boomers in the Transition
    Baby boomers are making complex wealth decisions as they enter retirement. Positioning oneself as a trusted partner to orchestrate this wealth transfer is crucial. An EY report reveals that 42% of ultra-wealthy families do not have a comprehensive succession plan, and younger heirs are inclined to switch institutions if they do not feel heard.

  4. Innovating New Offers Aligned with Trends
    Millennials' sensitivity to sustainability inspires the development of tailored products: green funds, CO₂ footprint calculators, micro-investing, gamified educational content. AI allows for large-scale personalization to offer a journey suited to each profile.

The Conditions for Success

Algorithm Transparency: Trust is the foundation of the financial relationship. CFOs must ensure that AI tools adhere to an ethics of transparency, with solid governance including algorithm audits and human validation of critical decisions.

Financial Education: A well-informed saver will be more autonomous and confident. Financial education must become a priority through learning content (webinars, simulators, MOOCs) and training internal teams to simplify complex topics.

Hybridization of Services: About 68% of wealthy clients prefer a mixed approach rather than a standalone robo-advisor. AI can handle simple requests and personalize recommendations, while human advisors focus on added value: strategic advice, emotional management, complex arbitrations.

Towards the Peace of the Brave in Savings
This "savings war" is less a conflict than a profound transition. CFOs have a central role in leveraging these changes: by modernizing their offerings, they can calmly support boomers while gaining the trust of millennials.

At stake are new sources of growth and increased sustainability.

Rather than opposing the old and the new world, it is by making them collaborate through hybrid, transparent, and educational strategies that CFOs will declare peace among the brave in savings.

By Vincent Aurez, President of Figen AI

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